Web

1.Why cannot edit or delete passcode, card, or fingerprint?

• Only when the lock connects to a gateway you can manage the access permission from remote.

2.Why cannot create custom passcode?

• Only when the lock connects to a gateway you can create a custom passcode.

3.How to issue card with web console?

• The locks should connect to gateways. And a card reader is needed.

4.How to issue fingerprint with web console?

• There are several preconditions: The locks connect to network via gateway; The locks are with specail fingerprint module; There is a fingerprint scanner.

5.Why cannot I find the function of issue card and issue fingerprint?

• You lock may don't support these two functions.