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Windows application

1.Why failed to issue card?

  • Failed to connect to card encoder. Please connect the cable and the device firmly, and make sure the device driver has been installed.

  • The card was encrypted by other hotel. Please try with a new card.

  • The sector setting has been changed.

2.How to add locks to hotel?

  • In App "≡" -> "Work with" -> "Card Encoder" page, click "+" icon to add current locks to hotel.

3.How to login to the Windows software?

  • Login with the same credentials as the App.

4.How to issue multiple cards?

  • You can enter the amount you need when issue cards for a lock.

5.What if the card lost?

  • You can disable this card in App.